Key Points Value-based care (VBC) challenges the quantity over quality model of healthcare. Technology can enable payers to invest and focus on value-based care…
Satisfaction with PBMs Hits Historic Lows, Appetite for Change Surges DALLAS, TX – September 23, 2025 – For over two decades, Pharmaceutical Strategies Group…
PSG’s PBM Customer Satisfaction Report provides the most in-depth picture of the PBM landscape today, leveraging perspectives taken directly from employer and health plan…
Access exclusive insights on PBM performance. PSG’s supplement to the 2025 PBM Customer Satisfaction Report offers exclusive analysis of individual PBMs—helping you make smarter…
Why Your PBM Partnership Needs More Than a Strong Start Key Points While procurement and implementation activities are important, active PBM vendor management is…
PSG announces the results of the industry’s go-to report on pharmacy benefit manager (PBM) customer satisfaction, grounded in real-world perspectives from a wide range…
Immediate Post-Procurement Considerations for Employers Key Points A successful PBM implementation is just as critical as procurement and directly impacts member experience and financial…
Leveraging Audits To Build Strategic Advantage Key Points Auditing is essential for navigating pharmacy benefit complexity and ensuring strategic oversight. Key events like vendor…