Access exclusive insights on PBM performance. PSG’s supplement to the 2025 PBM Customer Satisfaction Report offers exclusive analysis of individual PBMs—helping you make smarter…
Why Your PBM Partnership Needs More Than a Strong Start Key Points While procurement and implementation activities are important, active PBM vendor management is…
PSG announces the results of the industry’s go-to report on pharmacy benefit manager (PBM) customer satisfaction, grounded in real-world perspectives from a wide range…
Immediate Post-Procurement Considerations for Employers Key Points A successful PBM implementation is just as critical as procurement and directly impacts member experience and financial…
Leveraging Audits To Build Strategic Advantage Key Points Auditing is essential for navigating pharmacy benefit complexity and ensuring strategic oversight. Key events like vendor…
Ensure Your Consultant and Procurement are Best-in-Class Ten to fifteen years ago, pharmacy benefit manager (PBM) procurements were relatively simple: plan sponsors would go…