Joshua Black

Josh Black has 11 years of experience in healthcare IT professional services and software. He is an experienced SaaS customer success manager with expertise in product adoption, customer retention and expansion. Josh has a proven record of propelling customer ROI and commercial success managing a collection of diverse clients with unique product and service requirements, and is a skilled analyst driven by surfacing meaningful insights through data analytics and performance technologies. Prior to starting at PSG, Josh worked as the Director of Customer Success at Curvo, where he was responsible for client retention and post-sales delivery of services for hospital supply chain analytics SaaS customers. Josh has worked as an Associate Director at Optum, where he managed a pool of provider clients leveraging software solutions focused on medical group operational performance. Josh served as a consultant with TruBridge advising providers on EHR process improvement and worked as an Implementation Coordinator with CPSI managing EHR integrations. Josh earned his Bachelor of Science in Business Administration from Troy University.