Jennifer Warren, CPC, CFE, CPhT

Jennifer Warren has more than 14 years of analytical, investigative, and management experience that encompasses medical and pharmacy benefits. Prior to joining PSG, Jennifer served as Quest Analytics’ Director of Product Analytics, where she served as a medical and pharmacy data expert, leading a team of data scientists and analysts in support of product through machine learning. She also oversaw the design of new analytic IP through client-partnered innovation and worked with product management colleagues to define new, nationally relevant network analytic measures and validated that they deliver client value to strategic market segments. Jennifer has also served as a Pharmacy Fraud and Analytics Subject Matter Expert at Cigna, where she served as pharmacy subject matter expert, including specialized analytics to support how medical diagnosis related to pharmacy activity. Additionally, she worked with law enforcement handling allegations of pharmacy fraud and leading audits on pharmacy data to identify fraudulent and abusive billing practices. Before Cigna, Jennifer was with Optum as Advanced Analytics Manager and later as Medicare FWA Clinical Investigations Manager. Previously, Jennifer spent three years as a healthcare fraud investigator in the United States Attorney’s Office, Middle District of Tennessee, and four years with AdvanceMed Corporation, where she worked extensively to identify, analyze, and investigate Medicare fraud. In addition to her clinical, analytical, and investigative skills, Jennifer brings 10 years of hands-on retail pharmacy experience, having served as a Certified Pharmacy Technician (CPhT) and store manager. She also is a Certified Fraud Examiner (CFE) and Certified Professional Coder (CPC). Jennifer earned a Bachelor of Science and a Master of Arts in Corporate Communications from Austin Peay State University.