Account Services Director, Labor
Lynn Smith began her career with the PSG organization in 1996. Prior to that, she spent 4 years in the PBM arena. She brings extensive knowledge and experience in dealing with and understanding the PBM’s capabilities and flexibility in meeting client needs. Lynn is primarily responsible for acting as a liaison between the client and the PBM during the vendor selection process, program implementation, as well as on-going management of the plan. She provides support in interpreting and analyzing utilization data, and she makes recommendations for overall program improvements designed to minimize the cost of the prescription drug program while providing quality care for plan participants.