Pharmacy Benefit Consultant - Employer Groups
Erik Jackson has more than 18 years of PBM and healthcare industry experience. Prior to joining PSG, Erik was with CVS Health in various roles with progressive responsibility. Most recently, he served as Strategic Account Executive for CVS Health, where he led strategic account teams, which encompassed overall account management, clinical, and operations. He also developed and delivered quarterly and annual reporting to clients on their drug trend and financial performance, identifying client cost-saving opportunities. As Medicare Operational Excellence and Client Advisor, Erik was a problem solver and source of knowledge for unique or difficult talks involving the Medicare D operational organization. While a PDE Advisor, he was responsible for yearly financial reconciliation for one of the largest Medicare clients at CVS Health and helped grow the CMS acceptance rate from 98.5% to 99.97% in 18 months. As a Medicare Account Executive, Erik drove operational efficiency and excellence by collaborating with cross functional teams, evaluating current processes, interpreting client feedback, and making recommendations to improve customer service and the member experience, while also creating efficiencies to benefit both the client and CVS Health. Erik studied electrical engineering at the University of Tennessee.